My wife had a nasty fall down the stairs and banged her head on the front door. She was in great pain and I did not know what to do. She was conscious but had a large swelling to her head.
I phoned 999 and right from the word go the lady on the phone was really caring as she told me what to do in great detail. She said help would come and within half an hour an ambulance arrived and again the paramedics couldn’t have been more caring. They spoke to my wife and talked her through what had happened as they done tests on her and thankfully they said that all was well and that the accident appeared to be muscular as like a whiplash in a car.
Lovely caring people from the outset. Thank you soooooo much.
"Caring call handler and lovely paramedics"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by tigers (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Pat O'Meara
See more responses from Alan Martin