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Wonderful staff

Story from nhs.uk

"Wonderful staff"

About: University Hospital Of North Durham / Maternity care

Just wanted to say thank you to the wonderful midwife and the staff who helped with my delivery and stitches afterwards. My baby was born at 6.38am on 20th of January and is doing really well. The staff on the wards were great with breastfeeding support and also friendly. I came back a few days later to ask some staff for some help again with breastfeeding and they helped me even though I just dropped in as I was getting a hearing test for my daughter. I was really scared/worried as it was my first and I was an older mam (40) so I am incredibly grateful and appreciative of the support and care I received. Hats off to your amazing staff.

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Responses

Response from University Hospital Of North Durham 6 years ago
University Hospital Of North Durham

Submitted on 19/03/2018 at 13:26
Published on nhs.uk at 14:07

Thank you for providing feedback on your recent visit to the University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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