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"7th march"

About: Royal Shrewsbury Hospital

I was in the day surgery yesterday and was treated so well.

I was very very nervous but the staff, especially the staff nurse, were great. The theatre staff were so kind as well and I can find no fault with anyone, including theatre porters, ward staff and everyone.

The surgeon has to be mentioned as he was so patient with me!!

They all made what could, for me, be a stressful experience bearable. The cup of tea after my procedure was very welcome.

Thank you to all.

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Responses

Response from Royal Shrewsbury Hospital 6 years ago
Royal Shrewsbury Hospital
Submitted on 05/04/2018 at 12:34
Published on nhs.uk at 13:06


Good afternoon,

Thank you for taking the time to provide feedback on your recent admission to the Day Surgery Unit. I am so pleased to hear that your procedure went well and that with support of the staff they helped make it more bearable for you.

Receiving feedback is very much appreciated and means a lot to the staff and so I will ensure I pass your lovely comments on to the Day Surgery Unit Manager so she can share it with the team.

I do hope you are recovering well following your procedure.

Kind regards

Patient Experience Team

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