This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Wonderful place, wonderful staff"

About: East Surrey Hospital / General medicine

(as the patient),

I attended the East Surrey Hospital Endoscopy Suite for my Colonoscopy.

I had had colonoscopies over several years following Bowel Cancer.

This was my first visit to this Hospital in their Endoscopy Dept.

I found the staff delightful and very calming, especially when I discovered that unlike my past colonoscopies I wasn't to be fully sedated!!! This alarmed me but I was given a full explanation of why the procedure had changed and warned of any discomfort that I may experience. I have to say that the procedure was just fine and discomfort minimal. I will have to repeat this procedure in the future but I will have zero fears following the treatment given to me at the East Surrey Hospital. Wonderful place, wonderful staff. I owe them all a very big THANK YOU!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jamie Moore, Divisional Chief Nurse for Surgery, Surrey and Sussex Healthcare NHS Trust 6 years ago
Jamie Moore
Divisional Chief Nurse for Surgery,
Surrey and Sussex Healthcare NHS Trust
Submitted on 12/03/2018 at 10:52
Published on Care Opinion at 11:29


Dear Izzy B, thank you for your feedback following your colonoscopy procedure at East Surrey Hospital. Its great to hear how well the staff supported you during what we know can be a difficult experience. I will ensure I pass your thanks to the teams concerned.

Best wishes

Jamie Moore

Divisional Chief Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k