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Care Opinion

An angel in disguise

Posted By maywn86

"An angel in disguise"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as a parent/guardian),

Absolutely brilliant Maternity Ward with amazing Midwifes! Overwhelmed and impressed of the professionalism of every members of staff. We were made to feel comfortable and fully informed of every process & procedure from start to finish! The support my wife was given during, before and after the birth of our miracle daughter was 2nd to none! 

My wife's designated Midwife was Superstar Lauren. Lauren was highly professional throughout, friendly, informative and an all round lovely person who made us both feel at home & welcome during the 9 hour labour 👩🏻🌟😇

Anne was great settling my nervous wife in when she first arrived at the maternity unit, making her feel comfortable and relaxed. 🌟

Fiona overseen the labour and made regular hourly checks to check and double check all was well with my wife and baby. Highly professional throughout and again made us feel comfortable and fully informed. 🌟

Veronica dealt with my wife and baby post birth, Veronica was very patient and offered priceless advice on every question first time parents like us had. 🌟

Angela (Community Midwife) has been looking after my wife right from the beginning of her pregnancy and is now doing house visits to check on Mum and baby, Angela is caring, understanding, knowledgeable and literally goes above and beyond her duty of care. Our house is on a very steep hill, with the recent snow & bad weather our street was cut off from all roads unless you had a 4x4, Angela parked her car at the bottom of the hill and walked to our house carrying all her medical equipment including very large and heavy baby scales to make sure she gave my wife and daughter the after care they required. Upon arriving Angela said ‘I didn’t want to let you guys down’! Angela is an angel in disguise! 👩🏻🌟😇

I’d like to say a MASSIVE thank you to ALL the staff at Wishaw Maternity Unit for the outstanding experience myself, my wife and my daughter received. You are truly brilliant and deserve to be recognised for the excellent work you do! 👏🏼👏🏼👏🏼🎀👶🏼💕

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Responses

Response from Liz Walsh, Senior Midwife for Community and Outpatients, University Hospital Wishaw, NHS Lanarkshire 6 years ago
Liz Walsh
Senior Midwife for Community and Outpatients, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 09/03/2018 at 13:34
Published on Care Opinion at 14:45

picture of Liz Walsh

Hi maywn86,

Thank you for the lovely feedback and for taking the time to write about the care your wife and new baby daughter received from the midwives and support staff at University Hospital Wishaw and the local community team.

I will certainly pass on your kind words to all the staff involved in your family's care they will be delighted to hear the care they provided was so appreciated.

Wishing you and your family all the very best for the busy days ahead, it's such an exciting time for you all, and thank you again for taking the time to post to Care Opinion.

Take Care,

Liz

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by maywn86 (a parent/guardian)

Hi Liz

Thanks for the quick reply, I was worried that my comments and positive feedback wouldn’t get back to all those involved. I’m pleased to hear you will ensure my excellent experience is relayed.

Thanks again

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