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"My kidney removal operation at Russell’s Hall"

About: Russells Hall Hospital / Urology

(as the patient),

I would like to place on record my extreme gratitude to Mr Shazan and the whole team for the treatment I received during my time in hospital.

The loving care and attention I received both pre and following my operation in the Surgical High Dependency Unit and subsequent Ward Stay was faultless. The Doctors and Nursing Staff did everything they could to reassure me and helped to put me on the road to recovery.

My comment was if I had paid I would  not have received better treatment.

Also the food was good too with such daily choices.

I want to say a massive thank you to everyone and despite long shifts the Nurses work tirelessly to ensure each Patient is looked after.

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Responses

Response from Russells Hall Hospital 6 years ago
Russells Hall Hospital
Submitted on 19/03/2018 at 15:05
Published on nhs.uk at 16:06


Thank you for taking the time to send us your feedback on your recent inpatient experience. We are delighted to hear you felt reassured and are happy with the level of service you received.

We will be pleased to pass on your feedback to the relevant departments and wish you well in your recovery.

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