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Still waiting on biopsy results

Posted By Poppy99

"Still waiting on biopsy results"

About: General practices in Fife Victoria Hospital / Endoscopy

(as the patient),

I had both gastroscopy and colonoscopy in January and was told the results should be back within 2-3 weeks. Almost 6 weeks later and still no news. I have phoned the consultants secretary twice and have been told on both occasions that my results are back. For some reason they still haven't been passed on to my GP? I don't understand why this hasn't happened? As an anxious patient I find this very frustrating, especially as the results are known, just not by myself. What other reason could the consultant have for not telling me? Feel like my phone calls are being ignored.

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Responses

Response from Donna Hughes, Head Person Centred Care, Patient Relations, NHS Fife 6 years ago
Donna Hughes
Head Person Centred Care, Patient Relations,
NHS Fife

Submitted on 08/03/2018 at 13:15
Published on Care Opinion at 19:13

picture of Donna Hughes

Dear Poppy99

Thank you for taking the time to share your experience. I am sorry to read that you have not been successful in obtaining your biopsy results. I am keen to investigate this further and would be grateful if you could call me on 01383 623623 Ext 20148

Kind Regards

Donna Hughes

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Update posted by Poppy99 (the patient)

Thank you very much for chasing my results up. I have now spoken to the doctor and feel much better regarding this.

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 6 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife

Submitted on 09/03/2018 at 17:36
Published on Care Opinion at 18:13

picture of Sandra Connelly

Dear Poppy99

I am pleased to hear that you now have your results, I know how anxious it can be waiting to hear the results of tests.

Please accept my apologies that this was not addressed sooner for you.

Kind regards

Sandra

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