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"How I was treated before & during the procedure"

About: Forth Valley Royal Hospital / Ambulatory Care

(as the patient),

I was at Ambulatory Care at Forth Valley Royal Hospital for a minor op to my nose it was a procedure called Curettage and Cautery, I was stressed to the max even although I work for the NHS, as like everyone else no one wants any procedure done.

The male Staff Nurse David and the female  nursing assistant Margaret were brilliant, before David carried out the procedure he explained everything that   what was going to happen eg by saying when he would be putting the injection into my nose it would be very painful, which oh my goodness he was right.  

Margaret held my hand throughout this bit, I was truly grateful for Margaret holding my hand. They blethered away during the procedure, which I had my eyes closed throughout as I don't like needles, I feel they both went that extra mile to try and make me feel at ease.  

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 6 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 15/03/2018 at 08:45
Published on Care Opinion at 09:58


Thank you so much for taking the time to leave such lovely feedback which I have shared with David and Margaret. It is nice to hear that you felt supported and reassured during your procedure as this can be a very anxious time. I hope your wound is healing well.

Thanks again.

Kirsty Muirhead

Minor Operations Nurse Practitioner

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