"Very good care helping my recovery."
About: The Princess Royal Hospital (Telford) The Princess Royal Hospital (Telford) Telford TF1 6TF
Posted via nhs.uk
What I liked
Admitted on the second day of my holiday in Shropshire, I was cared for in Ward 12 for 6 days. The care I received during my illness due to a kidney infection was excellent. All the staff were caring, kind and cheerful, even though they were extremely hard pressed to get the work done. I also saw many examples of excellect care and sympathy to other patients.
Praise as well for the ShropDoc out of hours GP service which admitted me to hospital in the first place. Also the staff of the Xray department who were so kind. And not forgetting the cheerful porters!
What could be improved
The night staff coped admirably but were very short staffed. I realise there are cuts to be made but maybe this was a step too far.
The liasing with my home hospital ready for my return home was well done. I had an appointment at my own hospital witing for me when we arrived home and a district nurse called at check my dressing on Bank Hol Monday.