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Care Opinion

Visit to A and E

Story from nhs.uk

"Visit to A and E"

About: Friarage Hospital Site / Accident and emergency

I had occasion to visit the A and E Department and at all times was treated in a kind friendly and professional manner. Staff explained exactly what they were doing and why.

They took time to discuss the outcome and treatment required. It is the best medical treatment I have experienced.

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 6 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 12/03/2018 at 13:25
Published on Care Opinion at 15:54

Hello,

Thank you for taking the time to share your story.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to the A&E department, Friarage Hospital. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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