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"Massive thanks to wellbeing workers!"

About: Russells Hall Hospital / General medicine

I recently had an admission following being found in the street fitting. It was later found that I had taken a large overdose which had caused the seizures. I was then admitted to AMU where I was introduced to the well-being workers on the ward. I can not thank them enough for their time support and patience with me during my mental health crisis. They kept me going and supported me at all times. I was a patient for almost a week due to waiting for a bed on a mental health ward as I was out of area. I can’t fault the nursing staff either for their help too. Everyone was understanding and supportive. Where I live we don’t have wellbeing workers on the ward and actually having them made a difference as they have some training around supporting mental health. This also made the general nurses jobs easier as the wellbeing worker were able to advocate for me when I was overwhelmed and couldn’t communicate effectively. I would like to emphasise how much I appreciated the wellbeing workers and think more general hospitals used them!

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Responses

Response from Russells Hall Hospital 6 years ago
Russells Hall Hospital
Submitted on 19/03/2018 at 15:04
Published on nhs.uk at 16:06


Thank you for your feedback.

It’s fantastic to hear that the well-being workers supported you in your recovery, and helped you during a difficult time. It is always lovely to receive positive comments as they are a real boost for our staff who work so hard striving to provide the best possible care and support to our patients.

We have passed on your comments to the staff you have mentioned who were delighted to receive them.

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