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"Ongoing treatment for bladder and other issues"

About: Musgrove Park Hospital / Oncology Musgrove Park Hospital / Urology

(as the patient),

Having been back and forth in the past eighteen months to Urology, X Ray and Oncology at Musgrove Park , I would like to register my admiration and absolute satisfaction with these departments. 

The high standard of consultant professionalism and the sensitive support of the nursing staff have time and again proved outstanding. The NHS is frequently criticised for one reason or another - a one off visit by a patient is arguably too brief an experience to comment with any authority on the true standards, whereas in contrast my journey over nearly twenty appointments has simply confirmed time and time again that the various teams in these three areas are outstanding, and for that I'm extremely grateful. 

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Responses

Response from Laura Walker, Governance Lead, Surgery and Critical Care, Taunton and Somerset NHS Foundation Trust 6 years ago
Laura Walker
Governance Lead, Surgery and Critical Care,
Taunton and Somerset NHS Foundation Trust
Submitted on 05/03/2018 at 14:29
Published on Care Opinion at 17:11


Dear Grateful Customer

Thank you for taking the time to leave such a comprehensive review of your satisfaction with your patient pathway. I will ensure that I share your feedback with the teams involved and once again I am very grateful for the time you took to get in touch and share your experience.

Kind regards and best wishes

Laura

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Response from Jo Wilson, Patient & Staff Experience Lead, Taunton and Somerset NHS Foundation Trust 6 years ago
Jo Wilson
Patient & Staff Experience Lead,
Taunton and Somerset NHS Foundation Trust
Submitted on 05/03/2018 at 14:40
Published on Care Opinion at 17:11


Thank you, it is wonderful to hear that you have felt so well supported and cared for over the last 18 months and that this was reflected across all the departments you had dealings with.

I will ensure that your comments are shared the Urology, X Ray and Oncology departments.

Kind regards

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