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After operation care and support from the team at biggart ho...

Posted By Sair fit

"After operation care and support from the team at biggart hospital"

About: Biggart Hospital / Physiotherapy Crosshouse Hospital / Trauma & orthopaedics

(as the patient),

I was discharged from Crosshouse Hospital with no care package given. If it had not been for the girls from biggart I don’t know how I would have managed. The three girls namely Susan nurse, Gillian physio and Dianne physio are worth their weight in gold.     Excellent! ! !

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 05/03/2018 at 17:29
Published on Care Opinion on 06/03/2018 at 09:30

picture of Eunice Goodwin

Dear Sair fit,

I am sorry you did not get a care package for going home, but I am so glad you found your rehabilitation team to be so wonderful. I will be delighted to pass this to the team at the Biggart for their information. I am sure it will make their day.

Thank you so much for taking time to share this on Care Opinion,

best wishes,

Eunice

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