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Excellent and friendly service

Story from nhs.uk

"Excellent and friendly service"

About: Dr Kj Manock & Partners

I have been attending this surgery for some years. Yesterday, given the weather conditions, I received a friendly, professional and excellent service from both the practice nurse and the receptionist.

It is always easy to complain but when service is excellent it needs to be noted. So thanks again for all your brilliant care and help.

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Responses

Response from Dr Kj Manock & Partners 6 years ago
Dr Kj Manock & Partners

Submitted on 20/03/2018 at 11:57
Published on nhs.uk at 14:07

Thank you very much for leaving this positive review of our surgery. We really do appreciate it whenever a patient takes the time to give feedback about our service.

I am so pleased that the service you received was not disrupted by the weather and that you are happy with the outcome. I will ensure that your comments are passed onto the nursing and reception teams at the practice as they will be very happy to read your review.

Thank you once again for leaving this review, and I hope that we can continue to provide an excellent service to you and all our patients in future.

Kind Regards

Mrs Freya Keith

Deputy Practice Manager

Ireland Wood and Horsforth Medical Practice

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