"I came out of the hospital smiling,..."

About: Royal Lancaster Infirmary

What I liked

I visited the maxillo-facial dept in May to have my wisdom tooth removed. Although this is a routine procedure, I was extremely nervous. All of the staff were friendly, kind, caring and professional. They treat me with great care and compassion, and talked me through the process as they could see how anxious I was. Nothing was too much for them. My consultant and his team are a credit to the RLI. Many, many thanks.

Story from NHS Choices

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Response from Royal Lancaster Infirmary

Thank you for your kind comments. We will pass your message onto all of the staff involved in your care.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually improve the services we offer and the experience our patients have whilst in our hospitals.

If you would like to be kept informed about developments at our hospitals, then please take a moment to sign up as a public member, you can do so via our website: http://www.mbht.nhs.uk/trust/how-to-become-a-member/. In addition you can also follow us on twitter www.twitter.com/UHMBT and via Facebook at www.facebook.com/UHMBT.

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