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"good surgery"

About: Arthington Medical Centre

Sometimes you can be trying forever to get through on the phone, but if you go down when the surgery opens you can near enough always get an appointment.

The receptionists are always friendly and helpful with myself and my family. If you treat them with respect they'll treat you with it.

Sometimes the doctors depending on which one you get can be amazing, I ask for specific doctors because some doctors there can be very dismissive and brush things off especially with children! One in particular said to me once 'I don't know a child that doesn't have a rash nowadays' not something you want to hear and be reassured about.

Its Changed a bit, but still is one of the best doctors around! Never be the same without him, however I'd recommend it still! Also loving the fact you can get online now to book appointments!

Thank you to the midwife, nurse and all the girls behind the reception and the male doctors in particular for looking after my family and I over the years. You do a great job.

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Responses

Response from Arthington Medical Centre 4 years ago
Arthington Medical Centre
Submitted on 19/09/2019 at 10:34
Published on nhs.uk at 11:06


Thank you for taking the time to give us positive feedback. It is always good to know that all our hard work as a practice is appreciated. We aim to offer the highest level of care to all our patients and we are glad we have achieved this, I would also Like to bring to Your attention with all the hard work and new recruitment for 2019 you will notice a huge difference in trying to get through to our surgery via the telephone and if you would like to make any other suggestions that could improve your experience further then please do not hesitate to come speak to the practice managers when your free. We appreciate your feedback.

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Response from Arthington Medical Centre 4 years ago
Arthington Medical Centre
Submitted on 16/12/2019 at 09:58
Published on nhs.uk at 09:59


Thank you for taking the time to give us positive feedback. It is always good to know that all our hard work as a practice is appreciated. We aim to offer the highest level of care to all our patients and we are glad we have achieved this and appreciate your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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