My father was admitted to have his cataracts removed from both eyes under general anesthetic. On arrival to the ward, we were greeted by a student nurse who showed my father who suffers from Dementia a great deal of understanding, patience and care.
Explanations
Everything was explained to us prior to the operation and we were able to stay with him right up to him receiving the anesthetic. He was seen by the anesthetist, eye specialists, surgeons and nurses and everyone recognized him as a person and spoke directly to him even though he understood very little.
The doctor caring for my Father was Dr. Anakwenze (FY2) who was very calming when he became agitated and tried to soothe him. It was clear she had an understanding of dementia and I just want to thank her and the whole team for the care my father received. I know how difficult it is caring for someone in the advanced stages of dementia and know how hard it must be for all the staff looking after patients with such needs.
It made me feel at ease knowing that my father was still respected as a person and treated with care and compassion and understanding. Thanks so much to a hard working, professional team.
Team work
Staff skills
"Treated with care, compassion and understanding"
About: Manchester Royal Eye Hospital / Ophthalmology Manchester Royal Eye Hospital Ophthalmology Manchester M13 9WL
Posted by Delly (as ),
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