"Helped to ease my anxieties"

I was admitted as an emergency via my GP due to a particularly aggressive asthma attack. I was treated with the very best of care by all nurses and Doctor who assessed and treated me.

I and my Husband particularly wish to thank Nurse Buchan.  

Firstly for his deft skills in getting blood from someone with particularly difficult veins on his first attempt.

Importantly he helped to ease my/husbands anxieties - with obvious breathing difficulties - with an excellent bed-side manner. He used appropriate balance of empathy and good humour to help settle me - preparing me for  at least an overnight  stay for appropriate treatment  and observation. A breath of fresh air-much appreciated. A+++++ :)

My stay throughout was very professional from admittance to discharge & Chest/Kidney X-Ray procedures during my stay under extreme conditions due to red weather warnings.

Staff attitude

Staff skills

Seeing the whole me

Treatment

Being listened to

Nurses

Ambulance staff

Future plans

Care staff

Doctor

Team work

Explanations

Involved in decisions

Other staff

Medication

Pain relief

Introductions

Liquid