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About: Friarage Hospital Site / General surgery

For the time prior to my operation in February 2018 l had nothing but praise with the quick response of the teams involved. I was a bit worried about what the actual operation experience would be like as l dont like staying overnight in most places, let alone a hospital. I was asked to arrive at midday and 25 minutes later l was being put into the operating theatre! They staff showed me nothing but friendliness, kindness and most of all dignity and respect. The consultant came to visit soon after to tell me the good news about my operation. I was well looked after day and night and nothing was too much trouble. I was amazed at the quality and amount of food offered. For breakfast l felt l was in a hotel offered so many different choices of food. I cannot praise and thank all of the team of gynaecology and Allen post op ward enough, but also all the other staff that were involved in my case.

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 6 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust
Submitted on 05/03/2018 at 08:48
Published on Care Opinion at 10:34


Hello,

Thank you for taking the time to share your story.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to Gynaecology and Allen POSDU. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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