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Excellent treatment

Story from nhs.uk

"Excellent treatment"

About: Blackpool Victoria Hospital / Accident and emergency

I wish to thank the staff on the A&E department from the receptionist to the primary care staff for the excellent treatment my wife received when we visited the department today 27/2/2018. My wife sustained a bad gash to her head after a fall at home which required four stitches. The staff attended to her with great care, sympathy and understanding, how lucky we are to have these people.

Thank you we both very much appreciate your skills.

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Responses

Response from Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 28/02/2018 at 11:02
Published on Care Opinion at 11:39

Good Morning,

Thank you for taking the time to share your gratitude to the staff within the Accident & Emergency Department. It is fantastic to read that all of the staff you came across attended to her with care, sympathy and understanding.

I will share this with the Accident & Emergency Team so they can see how they helped during what must have been a difficult time for you and your wife.

Kindest Regards

Leanne

Patient Experience & Involvement Manager

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