"Very dissatisfied"

I received my appointment after my opticians thought I had a problem with my right eye. I was very nervous and worried about the situation of my eye because I still consider myself as young. After 2 months I went in on the 7th February and everything was pretty straight forward with checking in etc. Waited 45-60 mins and then heard my name being shouted from the other side of the corridor (around 10-12 meters away) which I thought was appalling. Was the doctor testing my hearing or my eye sight here?

After then going in I said hi and no response from the doctor. He said 'so there's something wrong with your eyes?' I replied with what I thought was wrong and what issues I was having. He then checked my eyes with a simple lens and a light and said okay we're done. I was shocked! He said you have minor symptoms and that I would need to wait for another appointment and it would be with me in a few days but I could have to wait another month or two. This whole process lasted 3 mins.

Now, on the 27th, I still haven't received anything. So I rang booking and scheduling and they have informed me that I have been discharged. I have been trying to get through to the eye clinic and I have had nobody pick up the damn phone. I have no other words.