"Blood test results"

I was asked to come in for a blood test and was told the results will be sent to me by Sim's .only one results came through which said my HbA1c was normal, well

I don't have a medical background so I haven't a clue what this test was so had to google it to find out it was for sugar levels.. A week later I hadn't had the other results so I tried to phone the practice but couldn't get through so came to the surgery, asked the receptionist who told me the doctors were having to review the other results, naturally I was concerned. When I did have a text with the results I was told renal and lipid results were acceptable! Again not being a medical person I didn't have a clue what lipid meant so back to Google to find out it was for cholesterol. So what is acceptable we are told to know our numbers, this results meant nothing to me so now do I just wait for another year for my next test to see if it has gone to being unacceptable. No help to me whatsoever I am only a patient. Perhaps we could be told the results in a manner that we understood without having to go to Google and perhaps I could be informed if there was anything I can do to improve the results. just left now has a worried patient,

I know doctors say they are so busy and haven't got the time for us but it wouldn't take much more time to get this one right.