"I was left raging with stress and..."

What could be improved

I must tell anyone who rings this hospital without a name or ward number. The telephone system is awful. Three times I rang and was passed to the wrong place. I asked for CCU, my wife and cardiology in that order. Remember that is three separate calls! Grrrrrrr. So frustrating when you are worried about someone.....

Please say to the recorded message. Reception.

A very helpful person will then help you to your destination and loved one.