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"They always cheer me up"

About: Victoria Hospital / Ear, Nose & Throat

(as the patient),

I have been under the care of ent staff at victoria hospital for about 6 years. I have recurring cellulitis & otitis externa.

I would like to praise all the staff in ward 5 as they are so cheery and helpful, sometimes I have been in for a week or 2 and they always cheer me up; nothing is ever a bother to them, they treat everyone in the same kind cheery manner.

I know sometimes all you hear are negative stories when things go wrong, so I would like ward 5 recognised for their excellent service. I cannot say enough nice things about the staff they are all excellent.

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 6 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 28/02/2018 at 16:45
Published on Care Opinion at 21:18


picture of Gillian Ogden

Dear ashamy

Thank you for your post on Care Opinion.

I was sorry to read that you have been in and out of hospital for 6 years, that must be tough for you.

The staff in Ward 5 clearly make a difference to you though and it was nice to read that they always cheer you up.

I will share your kind words with Andrea and her staff now and I'm sure your post will cheer them up.

I hope you are feeling ok at the moment.

Thanks again

Gill

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