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Good service

Story from nhs.uk

"Good service"

About: University Hospital (Coventry)

I had an ENT referral for April which was brought forward to Sunday 25 February.

I was looked after very well by all staff and the Doctor who I saw.

He has now referried me to the balance climic and also a CCT scan.

The only problem I find is the long wait for an appointment but cannot fault the treatment once I get there.

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Responses

Response from University Hospital (Coventry) 6 years ago
University Hospital (Coventry)

Submitted on 26/02/2018 at 11:27
Published on nhs.uk at 12:07

Dear Sheila,

Thank you very much for posting your review of ENT at University Hospital following your recent visit. I was pleased to read your praise for the members of staff who cared for you. However, I was sorry to hear that you were unhappy about the time you had to wait for your treatment.

We are looking at how we can improve this in the future.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you again for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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