This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Double Procedure

Story from nhs.uk

"Double Procedure"

About: Burnley General Hospital

I attended Burnley General Endoscopy Unit for both procedures on the 24th February, 2018.

I have to have regular surveillance scopes due to a family history of cancer.

The receptionist, nursing staff and doctor who carried out the procedures were all great.

Very thorough and everything was explained to me.

People should not be fearful of these procedures - the prep for the colonoscopy the day before is worse than the procedures themselves.

I attended Blackburn Hospital for both procedures in 2013 and did a review then.

Again five stars and brilliant staff.

Burnley is equally as good.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Burnley General Hospital 6 years ago
Burnley General Hospital

Submitted on 26/02/2018 at 08:58
Published on nhs.uk at 10:06

Thank you for taking the time to tell us about your recent procedures at the Endoscopy Unit at Burnley General Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k