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Care Opinion

Rowan 2

Story from nhs.uk

"Rowan 2"

About: Highbury Hospital

The nurses and support workers are Guardian Angels who saved my soul.

It’s not an easy environment sometimes due to different types of patients being aggressive and shouting but the staff did their best to minimise impact on others.

Most importantly I was safe from myself. I was a little upset at times that things happened behind my back with no explanation ie referrals to move wards, contact with social services etc.

Ps the food needs a definite review sometimes unhealthy sometimes horrible and it’s toast, toast, toast 😜

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Responses

Response from Sarah Hooper, Acting Ward Manager Rowan 2, Nottinghamshire Healthcare NHS Foundation Trust 6 years ago
Sarah Hooper
Acting Ward Manager Rowan 2,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 27/02/2018 at 14:59
Published on Care Opinion at 16:39

Thankyou so much for these kind words they are much appreciated. Our staff really benefit from feedback as it supports them to remain inspired and motivated to deliver high quality care.

I am aware that sometimes the environment can be difficult to find sanctuary in - please do contact me if you feel you may benefit from talking through any of your experiences during this stay, or if you feel you may have any suggestions on how we can improve our care for future service users.

We wish you every happiness in your continued recovery.

Best wishes
Sarah Hooper
Acting Ward Manager
Rowan 2 0115 9691300 Ext 11069

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