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About: North East London Treatment Centre Care UK

I recently attended this centre for a gastroscopy.

This is a potentially quite scary procedure for the layman!

However, I was really pleasantly surprised that the whole 40 minutes of checking in to being discharged was so smoothly and professionally done.

Everything was explained to me along the way, including an option to not have the procedure.

All the staff made me feel welcome and important and addressed the fact that I'm deafened.

The actual procedure was no big deal to be honest and I would highly reccommend this unit for anyone faced with either a gastroscopy or a colonoscopy.

I should add that even though I was over half an hour early, I was seen straight away and came out 5 minutes after my actual appointment.

How's that for service?

Excellent all round.

Many thanks.

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Responses

Response from North East London Treatment Centre Care UK 6 years ago
North East London Treatment Centre Care UK
Submitted on 15/03/2018 at 09:25
Published on nhs.uk at 11:05


Thank you for your kind comments which will be shared with all staff.

At NELTC we aim to ensure our patients have the best experience possible when visiting us and we are pleased that you had a positive experience.

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