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"Myself, my son, my daughter, my Nan"

About: Northampton General Hospital (Acute) / Accident and emergency

We have never received anything other than the utmost professionalism, the best care - in a caring way and help from NGH.

I visited myself last night, admitted to A&E - I came in feeling awful, I left feeling loved.

My son broke his wrist severely about 8 years ago, he needed surgery and was an absolute grump coming out of it (can't blame him!) but after a few hours on Disney Ward in the playroom, he didn't want to leave!

My daughter had to have several blood tests last year in one day over a period of hours. She very much enjoyed the Paddington Ward playroom and outdoor space inbetween having bloods taken.

My Nan - my Nan, the most important person in my life was treated with dignity and respect in her last few weeks. We did however note that their was a shared zimmer frame on the ward - what with trying to decrease the risk of infection we didn't feel appropriate that it was shared from bed to bed. I couldn't fault her care though from the Dr's to the ladies/gents bringing dinner - especially one lady on Darwin ward, unfortunately I do not know her name, but she kept us up to date with what Nan had eaten when Nan herself had forgotten. The menu also looked lovely and I heard very good reviews of the food. I suppose it does get a bit samey after weeks though. Thank you NGH X

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Responses

Response from Northampton General Hospital (Acute) 6 years ago
Northampton General Hospital (Acute)
Submitted on 26/02/2018 at 11:16
Published on nhs.uk at 12:07


Thank you for taking the time to leave such positive feedback of your family’s experiences at NGH.

We will ensure your comments are passed on to all the teams involved.

Kind wishes, NGH.

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