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Procedure for incision and drainage of infected...

Story from nhs.uk

"Procedure for incision and drainage of infected..."

About: Southmead Hospital / General surgery

From the time I arrived at the Hostpital on the 22/02/2018, very early in the morning I was treated and respect from all the Doctors and Nurses, nothing was to much trouble and every part of the procedure was explained in detail and all my questions where answered. I would like to thank the nurse who was with me all the time before and after the operation, he acted very professionally and friendly even going to the trouble of booking me a appointment with my own Doctor and Nurse at my medical centre (Emersons Green) the next day

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Responses

Response from Southmead Hospital 6 years ago
Southmead Hospital

Submitted on 26/02/2018 at 10:52
Published on nhs.uk at 11:07

Dear Mr Webster

Thank you for taking the time and trouble to give us your positive feedback.

I have forwarded your kind comments to the department and asked they are shared with the staff concerned.

I was pleased to hear you found the staff professional and friendly, and you felt nothing was too much trouble.

I would like to wish you a speedy recovery. With best wishes, Troy Crompton, Advice and Complaints Team.

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