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"Unwillingness to listen/Lack of empathy/No..."

About: Millbrook Surgery, Castle Cary

I've rarely needed to see a GP in the 20years that I've been registered with this practice, but a severe sleeping disorder has been completely dismissed as nothing unusual. (I'm 60 years old). The GP's seem to believe that a good nights sleep is a luxury and not a necessity. No feedback was given in a sleep apnoea test, and instead I was treated as if I have depression. I don't. I'm simply very sleep deprived. I cannot work, nor lead a normal life. I wanted to show my activity tracked sleep but the GP said she wasn't interested. Instead I was treated for a migraine (which I didn't have) and high blood pressure. I am so disappointed that for the first time when I need help, there is nothing forthcoming.

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Responses

Response from Millbrook Surgery, Castle Cary 6 years ago
Millbrook Surgery, Castle Cary
Submitted on 21/03/2018 at 11:51
Published on nhs.uk at 13:06


We are very sorry to hear you have had a bad experience with the service offered by our Surgery.

Please contact our Practice Manager on 01963 350210 who can discuss your complaint with you in greater detail.

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