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"Outstanding end of life care at QMC Nottingham"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Older people's healthcare

(as a relative),

My father in law recently passed away on B47 at QMC in Nottingham.   The care which he and all the family received from the nurses and support staff was absolutely fantastic and made his passing so much easier for us all.   Even though the hospital was at the height of winter pressures, dad was given a side room which was very much appreciated as all his family were able to be with him during his last few days.   The nurses, support workers, catering staff and domestic staff all showed us care, compassion and understanding.   I am a nurse and work in the NHS so know how trying it can be.   To be on the receiving end of care by dedicated staff who were able to keep their focus on providing the best experience for patients was humbling.   Thank you all.

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Responses

Response from Nottingham University Hospitals NHS Trust 6 years ago
Nottingham University Hospitals NHS Trust
Submitted on 27/02/2018 at 10:53
Published on Care Opinion at 11:22


Sending my condolences to you and your family on your loss. We are grateful that you have taken the time to get in touch, especially at this difficult time. Compassion and understanding during such times for patients and their families is so important, and I am proud of the team on B47 for showing the care and dedication you describe in your message, which I have shared with the ward staff.

My best wishes to you and your family

Andrew Riley

Matron, HCOP

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