"A Great Improvement"

This practice has had a few poor reviews, however they are definitely not deserved.

These bad reviews are obviously from people who haven't got what they wanted, so they thought they'd complain.

I visited there recently and had an appointment with their new nurse, who is really lovely. I rang to make an appointment beforehand, and was told that I could have one that same day, or the next day. Perfect! I also needed to see a GP, but had to wait a little while longer, however I could book an appointment online to see the GP that I preferred. I went home and done just that. There are lots of appointments available online. Some people don't want to use this service though, and would prefer to complain! This isn't fair.

While I was in the waiting room, I heard some of the abuse that the receptionist had to put up with. It was disgusting. They didn't deserve to be spoken to like that. They're only doing their job.

Patient at this surgery should start to treat the staff with respect, stop complaining, and if they're still not happy, go register elsewhere!