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"Hysteroscopy"

About: Blackpool Victoria Hospital / Gynaecology

I visited the Gynaecology department 3 times. 1st on 23/11/2017 for a check up,scan and internal. The staff were lovely and efficient. 2nd appointment on 18/11/2017 for pre op checks again the staff caring and efficient. 3rd appointment was for my op on the 8/1/2019. Once again everyone showed empathy. My op was delayed quite a few hours because of the winter bed crisis. The staff were coping under very difficult circumstances. They also had to put up with some very rude people, they remained very professional. The staff are just marvellous and I hope they get to read this.I think they do a tremendous job.All staff pre op and post op made me feel cared for.

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Responses

Response from Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 23/02/2018 at 17:05
Published on Care Opinion on 26/02/2018 at 11:33


Hi Pauline,

Thank you for sharing your experience of the Gynaecology department. It is fantastic to read that you found all of the staff lovely and efficient. It is lovely to read that when you visited for your operation the staff were professional, caring and showed empathy.

I hope that you are making a full recovery at home following your operation.

Best Wishes

Leanne

Patient Experience & Involvement Manager

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