"Reception staff extremely rude!!!"

About: Clatterbridge Hospital / Pain Management Clatterbridge Hospital Pain Management CH63 4JY

Posted via nhs.uk 6 years ago

I felt I had a good experience with clinical staff, But found 1 particular receptionist extremely rude, I felt as if I was a total burden and was spoken to in a hostile manner.

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Clatterbridge Hospital

Submitted on 20/04/2018 at 14:16

Published on nhs.uk at 15:06

I am very sorry to learn of your poor experience with the Pain Clinic reception staff, and that this has marred an otherwise positive experience of our service. Please be assured that I have shared your comment with the department manager to discuss with her team.
If you would like more personalised feedback then please contact the Patient Relations Team on 0151 604 7660 or email wih-tr.Patientrelations@nhs.net to discuss your concerns further.

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Reception staff extremely rude!!!

"Reception staff extremely rude!!!"

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