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"Surgery visit"

About: Tong Medical Practice

I have been experiencing severe shoulder pain on and off for months and was able to arrange a convenient appointment to have this assessed. The doctor was very helpful and decided to give a steroid injection and refer for physiotherapy. I was able to have the injection after a couple of days and have been referred for physio. I was extremely happy with the doctor's treatment. He had a really nice manner and put me at ease. At all times I was fully informed of what was happening and any possible after effects including being issued with appropriate leaflets. There is even a follow up call from the doctor to ensure all is well along with reassurance that I will be able to go back to the surgery should any problems arise - which is unlikely. The receptionists at this practice are well informed and helpful and in my experience have always been able to offer correct help and advice.

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Responses

Response from Tong Medical Practice 5 years ago
Tong Medical Practice
Submitted on 28/01/2019 at 10:29
Published on nhs.uk at 11:06


I am pleased to hear about the experience and support you received from staff about your shoulder pain.

thank you for comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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