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Everyone involved was faultless

Posted By XXX 007

"Everyone involved was faultless"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

Appointment system was great, so easy to follow. Evening appointments available, first one in 3 weeks. Couldn't have been better. I turned up 10 mins early on the day, many free car parking places available in car park directly outside reception building, again couldn't have been better. Booked in at reception & immediately a very nice lady asked me to follow her to the doctors waiting area. Didn't have to wait, went straight in to see doctor. He explained about the minor procedure I was undertaking & did I want to go ahead. Procedure took a maximum of 10 minutes. Everyone involved was faultless, couldn't have asked for any better. Would recommend this hospital, staff & procedures to anyone, it was exemplary.  

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 6 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships

Submitted on 22/02/2018 at 21:16
Published on Care Opinion at 21:37

Hi there

Reading your lovely comments have given the team here a huge boost today. We are so pleased to hear you had such a positive experience here at Holme Valley. Everyone tries their very best to ensure all patients receive the very best care before, during and after their procedure.

Once again, thank you for taking the time to post this feedback.

Best wishes

Sarah

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