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Very Satisfied with a friendly & helpful staff

Story from nhs.uk

"Very Satisfied with a friendly & helpful staff"

About: Broomfield Park Med. Ctr.

I joined this practice after being with two local practices, one I was with for 40+ years, A change of partners over time, decided the change. & also unhelpful receptionists.

Since moving to the Broomfield I rarely need to see Dr’s apart from medication reviews. Recently I have had cause to see a Dr & the nurse,

I ended up needing 5 apt’s in a week & I can say the Dr’s set my mind at rest & I was made to feel I wasn’t being a nuisance. Thank you to reception for helping to get me seen at short notice.

I felt I was recognised as a person & not just a patient,

Much appreciated.

I have to get 2 buses & it is definitely worth it.

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Responses

Response from Broomfield Park Med. Ctr. 6 years ago
Broomfield Park Med. Ctr.

Submitted on 10/04/2018 at 14:30
Published on nhs.uk at 15:06

Thank you so much for your kind review which has been passed on to the team.

We aspire to providing a first class service to our patients and it is good for us to know that it is appreciated.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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