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Care Opinion

Staff are amazing

Posted By Pipistrelle

"Staff are amazing"

About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital / Gynaecology

(as a service user),

I have been to the Gyn unit at Crosshouse twice in the past month. Staff are amazing. They will do anything to make your stay as easy as possible and are so understanding in very sensitive and embarrassing situations.  The ward is spotlessly clean and I definitely felt looked after in the time I had to spend there.  Nurse Fulton and the team were all very caring and professional.

Special mention to the team in A&E where I first arrived at hospital. My comfort was top priority and I was well looked after in the time I spent there before being transferred to the ward. 

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 22/02/2018 at 17:38
Published on Care Opinion at 20:28

picture of Eunice Goodwin

Dear Pipistrelle,

On behalf of the teams you met, I would like to thank you for this lovely accolade. I am sure the staff will be delighted to read your post when I pass it on.

I hope you are well and and back home now,

best wishes,

Eunice

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