"Great in-patient care, appalling..."
About: Sunderland Royal Hospital Sunderland Royal Hospital Sunderland SR4 7TP
Posted via nhs.uk
What I liked
Staff were great, very helpful and lovely. Very clean bays.
What could be improved
While i was there a couple of Nurses quite often spoke together in front of me in another language and I found that quite off-putting, as it made me wonder if they were talking about me and what they were saying.
On day of discharge I was effectively bumped to a cold waiting room to wait for 3 hours for a prescription before I could leave.
After-care is atrocious. Felt I was effectively kicked out with very little information and left to sink or swim. Still waiting on my appointment for 6 week check up and it's been 12 weeks now. I have chased but was told nothing has been arranged yet even though the lady who had her operation on the same day but after me, has had her check up.