"Thank you for an excellent service! "

About: Great Western Ambulance Service NHS Trust / Patient transport service

(as the patient),

John Richardson has just brought me home and could not have been kinder or more helpful – even when he had to wait as my appointment took longer.

Unfortunately I have to go back to the hospital but I would really like him to take me again.

Thank you for an excellent service!

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Response from Operations Manager for PTS, Great Western Ambulance Service NHS Trust

Thank you for your kind comments and we will make sure we pass them onto John. Unfortunately we cannot guarantee that John will take you next time you need to travel with us but we are confident that you will receive the same level of service from any of our staff and volunteers.

Our staff really appreciate getting good feedback and I would like to thank you for taking the time to contact Patient Opinion to let us know about your experience.