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Painful C colonoscopy

Posted By Lynnielou

"Painful C colonoscopy"

About: Tameside General Hospital / General medicine

(as the patient),

I Had a colonoscopy procedure a few days ago and I cannot praise the nurses and the surgeon high enough. They were freindly, informative and tried to put a very nervous patient at ease. However the experience was extremely painful and although I had sedation (3mg of midazapan) and was given extra painkiller it was still quite traumatic.   Years ago I had an endoscopy and had sedation and was asleep but still co-operative and it was a much better experience. I wasn't offered extra sedation and found the whole process very painful. I'm not a softy to where pain is concerned I've had a couple of heart attacks and other painful conditions and this would have to be the worst. I will avoid going through this process again at all costs. I understand that they are busy and it's better for the patient to only be there for a short time and I am all for that but please for people who find the colonoscopy so very painful can you not offer extra sedation where necessary?

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Responses

Response from Stephanie Mosley, PALS & Complaints Support Officer, Tameside and Glossop Integrated Care NHS Foundation Trust 6 years ago
Stephanie Mosley
PALS & Complaints Support Officer,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 22/02/2018 at 14:59
Published on Care Opinion at 20:24

Good afternoon. Thank you for your lovely comments regarding the Doctors and Nurses who were present throughout your procedure. These are greatly appreciated and will be shared with the staff involved with your care.

I am sorry to learn that you found your procedure painful. I am aware that this procedure can be an uncomfortable experience for patients. I understand that comfort levels are regularly monitored during this procedure and I am very sorry that you found the procedure painful compared to your previous experiences.

Please be assured that this has been raised with Theatre teams for them to reflect upon your experience. I would like to convey my sincere apologies for any discomfort or distress you experienced.

If you wish receive further feedback regarding this, please contact the PALS & Complaints Team to provide your personal information so this can be undertaken. They can be contacted on 0161 922 4466 or by emailing palsandcomplaints@tgh.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Lynnielou (the patient)

Thank you so much for your response.I appreciate that you took time to read and respond to my message. I really don't feel the need to take things further as I said the doctor and nurses were lovely.I just wanted to make the staff aware that some people, as I did may find the colonoscopy experience more painful than others and that maybe heavier sedation may be needed by these people. I may need a repeat colonoscopy but won't agree to have it unless the sedation is heavier as I found the whole process quite traumatic.Thank you once again for your response

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