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"The Dr's & staff are rude and arrogant!"

About: Harbour Medical Practice

The doctor's at this surgery think they can play God & don't care how a patient is feeling. Being told that I am overweight (which I know) & is a cause for one of my medical problems.

I've had this problem since 2005 where my weight has varied & the problem has still been there. The doctor I saw yesterday 28th November 2017 was extremely rude & was not prepared to listen to my problems. It was their way or no way . The receptionist are all so rude & don't care if I patient comes out crying from seeing the doctor.

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Responses

Response from Harbour Medical Practice 6 years ago
Harbour Medical Practice
Submitted on 24/01/2018 at 12:35
Published on nhs.uk on 20/02/2018 at 17:40


I’m sorry to hear that your experience in the consultation left you distressed; I can assure this would never be our intention. Please contact me at the surgery so I can investigate further in order for us to learn from this instance so it hopefully doesn’t happen again.

Katie Summerbell

Practice Manager

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