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"The staff were efficient and friendly"

About: Forth Valley Royal Hospital

(as a service user),

I feel fine. I was examined because of rectal bleeding and pain when going to the toilet.   The staff were efficient and friendly and, although I waited for about an hour after preparation, the procedure was carried out with professionalism and the nurses were at pains to put me at ease. The report for my GP was handed to me before leaving and overall I have no complaints.

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Responses

Response from Elaine Kettings, Chief Nurse, Falkirk Health & Social Care Partnership 6 years ago
Elaine Kettings
Chief Nurse,
Falkirk Health & Social Care Partnership
Submitted on 07/03/2018 at 11:24
Published on Care Opinion at 12:38


Thanks swing27,

Thank you for taking the time to share such wonderful feedback with us, it is much appreciated. Could I ask which department your treatment was carried out in? This will allow me to share the positive feedback with the staff who looked after you directly.


many thanks

Elaine

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