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Missed orthodontic appointment

Posted By Chiccc123

"Missed orthodontic appointment"

About: Seacroft Hospital / Orthodontics

(as the patient),

I missed an appointment but didn’t receive a letter which is usually always sent I’ve nrver missed one before however because of this I was discharged from outpatients clinic.  

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Responses

Response from Leeds Teaching Hospitals NHS Trust 6 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 14/03/2018 at 10:35
Published on Care Opinion on 15/03/2018 at 09:56

Dear Chiccc123

Thank you for taking the time to bring your concerns to our attention.

I am sorry to read of the problems you have encountered regarding communication.

If you would like to discuss these matters in further detail please do not hesitate to contact the Trust’s Patient Advise and Liaison Service (PALS).

You can contact PALS on 0113 206 6261 or alternatively you can email patientexperience.leedsth@nhs.net

Once again let me thank you taking the time to write to us and post your views.

Kind regards

Rosie

Senior Nurse
Patient Experience

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