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No complaints.

Posted By marchxf44

"No complaints."

About: Crosshouse Hospital / Stroke Care

(as a service user),

Staff very attentive, explained any procedures to be carried out. Always felt as a patient I came first. No complaints.

Full of praise for the staff and the attention given.

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Responses

Response from Christine Somerville, Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit, NHS Ayrshire and Arran 6 years ago
Christine Somerville
Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit,
NHS Ayrshire and Arran

Submitted on 25/02/2018 at 19:11
Published on Care Opinion on 26/02/2018 at 11:33

As a team we strive to make sure the needs of you as a patient are our first priority. Being admitted to hospital with stroke brings multiple investigations, monitoring and treatments. I am glad that you found staff to be attentive and that they took time to explain any procedures being completed. Communication as well as compassion is so important.

We very much appreciate you taking the time to post on care opinion your feedback. The staff will be delighted that you had no complaints and will appreciate your praise.

I hope you are continuing to make a good recovery.

Best Wishes,

Christine

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