"Lost referral"

About: Royal Surrey County Hospital / Accident and emergency Royal Surrey County Hospital Accident and emergency Guildford GU2 7XX

Posted via nhs.uk 6 years ago

After visiting the a and e department after my son broke his nose they did not send a referral to the ear nose and threat department despite saying they would.
The systems did not work for us.

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ear
nose

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Royal Surrey County Hospital

Submitted on 22/02/2018 at 11:52

Published on nhs.uk at 13:06

Thank you for your email and for taking the time to share your feedback, which is always gratefully received.
I am sorry to read about your experience at the hospital A&E department.
In order for the Trust to investigate this further, please could you email rsc-tr.communications@nhs.net outlining your concerns.
Kind regards,
Communications

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