After haemorrhaging when we were away for a few days i rushed my wife to a and e. They were fantastic and gave her some medication to slow the bleeding. They told us to go immediately to our gp for a referral to york hospital to get a scan. We rang the old forge surgery immediately. No appointments. We eventually got them to organise a telephone conversation with a gp which would most likely be at the end of the day. This was on the Monday, already 3 days after we'd been to a and e.
We decided to call into the surgery on the monday morning to see if anything had changed over the weekend. The receptionist, who had a shocking manner said it didn't look like an emergency and she had no appointments. I pressed her a bit more and she spoke to a colleague who advised her to squeeze my wife in at the end of surgery. The receptionists response was "well you've had all weekend". Utterly disgusted with the attitude of the receptionist we left.
"My wife needed an emergency referral for a scan"
About: Haxby Group Practice Haxby Group Practice 2 The Village, Wigginton YO32 2LL
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses