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"What an experience."

About: Nottingham University Hospitals NHS Trust - City Campus / Respiratory medicine

I was admitted to Morton Ward on Saturday 10th Feb and on to Fleiming Ward the next day. I have not had a stay in hospital before and had heard all the shock horror stories of how awful it was going to be.

How far from the truth. The wards are spotlessly clean and beds changed daily. The nurses and auxiliaries are extremely attentive, caring, patient and friendly. The meals are varied and the choices good. The staff really try to cater for everyone's taste and wants.

On the other hand the patients were demanding and complaining.

I thought my stay was as good as it possibly could have been in the circumstances of my illness and thank everyone for making my stay as comfortable as possible.

I hope the staff realise that not everyone complains about what they're doing and I am extremely thankful.

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Responses

Response from Nottingham University Hospitals NHS Trust 6 years ago
Nottingham University Hospitals NHS Trust
Submitted on 20/02/2018 at 09:56
Published on Care Opinion at 13:57


This is lovely feedback – thank you. I’m pleased to hear that you felt we took good care of you and that our staff were caring and friendly. It was my pleasure to share your feedback with the teams and staff that you mention in your comment.

Best wishes,

Rebecca Willis, Ward Manager, Morton Ward.

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