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No examination

Posted By Emergency or NOT

"No examination"

About: Southend Hospital / Accident and emergency

(as a service user),

I called 111 after pain in my chest and difficulty breathing after being hit by a heavy swing to my upper right side under my arm.

3 days after this trauma my symptoms got worse so I called 111. They said they would send an ambulance! Then the ambulance service called me to say I should go to A&E ASAP if I could. After a 3 hour wait the doctor told me to take ibuprofen and paracetamol every four hours. No examination. Does anyone see what’s wrong with this?

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Responses

Response from Southend Hospital 6 years ago
Southend Hospital

Submitted on 19/02/2018 at 15:56
Published on nhs.uk at 16:07

Dear Sir or Madam,

Thank you for your post and we are extremely sorry to hear of the issues you have had during your time in A&E.

Unfortunately without personal, identifiable information we are unable to look at individual cases via this site but we suggest you contact our PALS team who you can discuss this with and they can advise on your next steps.

pals@southend.nhs.uk or call 01702 385333 Monday - Friday 8:30am – 4:30pm.

Wishing you well for the future.

Regards

Patient Experience Team

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